Privacy Policy
We only use any personal data we collect through your use of our website. By placing an order with us by telephone, email, fax, or through this website, you are agreeing to the terms and conditions that govern the use of the site and the terms upon which we agree to deliver to you.
Please be aware that internet transmissions are never completely private or secure and that any message or information you send using our website may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.
Disclosure Of Information
- We do not sell, trade or rent your personally identifiable information collected on the site to others. This includes the user’s credit/debit card details and personally identifiable information. The information collected by our site ensures swift and hassle-free delivery of our products to the buyer’s given address.
- For the sales and marketing purpose, and to improve user experience, Frozen Kiing may use non-personal “aggregated data”.
- However, if you provide Frozen Kiing with content or feedback on our we may publish your user name or other identifying data with your permission.
- Frozen Kiing may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request.
Refunds & Returns
- The buyer can cancel the product after placing the order if the order has not dispatched for the delivery. Full payment refund will be processed within 48 hours and it may take 7-10 working days to credit to buyers bank account.
- Once the order has been placed and dispatched, the buyer is not eligible for a refund or return.
We take customer satisfaction very seriously. If the buyer finds any quality issues, we can send a replacement. You can send us an email at Support@frozenkiing.com
